Assistant Branch Managers - Colombo Branches

About the Role

Assistant Branch Managers at Pan Asia Bank, Colombo Branches.

Responsibilities

• Coordinate with the Regional Office and Head Office to ensure smooth branch operations in the absence of the Branch Manager, and carry out duties assigned by the Branch Manager
• Oversee cash management operations, including local and foreign currency handling, ATM operations, daily balancing, and adherence to insurance requirements
• Monitor the quality of customer service delivered by operations staff, intervening where necessary to resolve issues promptly and professionally
• Ensure full compliance with KYC, AML, and FIU requirements, including timely and accurate CBSL reporting where applicable
• Coordinate and support branch-level marketing campaigns to canvass new business and expand the customer base

Requirements

• Full or part qualification in Banking from the Institute of Bankers of Sri Lanka (IBSL)
• Minimum of 8-10 years of experience in commercial banking, including 3-4 years in branch operational functions
• In-depth knowledge of banking policies and procedures, operational processes, foreign exchange transactions, regulatory compliance, and internal controls
• Strong marketing and sales orientation with sound business acumen
• Excellent communication skills with a strong flair for public relations and stakeholder management

Skills

`Branch Operations` · `Banking` · `KYC` · `AML` · `FIU`

What we offer

• The successful candidates will be provided with an attractive remuneration package including fringe benefits, commensurate with industry standards

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